Sure, all you have to do just give us a call and speak directly to our engineer. Don’t worry, our engineer will just ask you simple questions to understand the problem. We will dispatch our specialist engineer to visit you same day at your place to fix the problem. Isn’t simple? So call us at 0750 812 9683 to book an appointment.

Our No Fix, No Fee policy means that if We Repair Mac does not have the required technical knowledge, skills or ability to resolve your issue, we do not charge anything. If We Repair Mac can resolve the issue, but the customer, prevent us from doing so, by formal request or does not want to proceed with the work, we charge for our time spent. If we explain and provide a clear diagnosis of a failed or faulty component and you, the customer, decides not to go ahead with the replacement of the component, then we charge for our time spent to that point.

You are charged £110.00 for the first hour and then £55 for each additional half hour. Minimum callout charge is one hour.

No. You are only charged the time spent by the engineer working on your computer.

You can pay us via Bank transfer or cash.

Our work is fully guaranteed. All components are supplied new and covered by a 12 months warranty excluding softwares.

Yes. You can and the engineer will do their best to complete the work required within the hour.

A slow computer can be for multiple reasons. Such as, Virus, Malware, Spyware, Spam ware, Popups, Junk files and etc. Many people find their computer running slow with the passage of time. A slow computer can be faster as it was at the beginning. The best and most recommended solution by the top level engineers is to make a backup of your important documents such as, pictures, music, word, power point, excel sheet and etc and Re-install the fresh copy of operating system by formatting the Hard Drive.

When a computer is infected, symptoms can be found very easily. Very frustrating situation is when you find computer is running very slow. Infected computers can be very dangerous to your Online banking and any financial information your access on computer. If your computer is running very slow, auto popups, cannot access files, software and etc it means your computer is infected with the virus.

Over Heating issue arises when Laptop hot air does not go out. Laptop needs to breath and if something comes between it starts overheating. To avoid such situations, Laptop should be used on solid surface like wood, floor (without carpet), table or lap. Some People use laptop on cushion, Blanket, Carpet and etc which cause Laptop over heating problem.

This is one the most frequently asked question. When computer gets a lot of junk inside or virus, spam, spyware and etc, often computers/laptops go really slow. Most of the time nobody bothers about and keep using it. A day when computer is full of junk you shut down properly and next day when you turn it on computer does not take that junk anymore and end up crashing Windows, Hard Drive and etc.

If you Desktop Pc or Laptop is not showing anything on the screen, this could be because of bad graphics card. Sometimes it is not always graphics card issue. Display issue can be because of bad RAM, Processor, Motherboard or monitor. Display issue in desktop computer is easy to rectify compare to Laptop. In Laptops, Lines on screen, flickering display or display disappears by touching laptop lid could be because of bad connection between Mother Board and Screen or Screen itself faulty.

Blue screen mainly refers to faulty hardware or bad driver installed in your computer. Best Solution to fix it to re-install the fresh and updated operating system. If problem still persists then read what white writing tells you on blue screen error and change that particular part of the PC.